Helio
Genie
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Step 1 of 3
Show us your inverter
A photo is all we need — no technical knowledge required
1
Your inverter
The big box — usually has a display screen or LED lights on the front
Tap to photograph your inverter
Make sure the
display or LED lights
are clearly visible in the photo
Change photo
Helio Genie is reading your inverter...
Continue to solar converter →
2
Your solar converter
The smaller box near the inverter — controls charging from your solar panels
Tap to photograph your solar converter
Usually has display showing
solar input, voltage and charging status
Change photo
Helio Genie is reading your solar converter...
Same as inverter, or cannot locate it?
Skip this step
Continue to batteries →
3
Your batteries
The large blocks connected to your inverter — usually in a cabinet or on a rack
Tap to photograph your batteries
Try to get
all batteries in one shot
— we will count them from the photo
Change photo
Helio Genie is counting your batteries...
Batteries not accessible right now?
Skip this step
Give your system a nickname (optional)
Save my solar system →
Your system is saved ✓
Every future diagnosis will be personalised to your exact setup. Your technician will also receive this information when you make a booking.
Run your first diagnosis →
Go to dashboard